Changes to Rooms and Facilities
Before you arrive your room will have been vacant for 24 hours and will have been ventilated, Two Stage Cleaned (deep cleaned and disinfected (as recommended – see below for details)).
Touch Points: all identified points of regular contact (e.g. Door Handles, Light Switches, Kettle Handles, Hair Dryers and Sanitary Wear) will have been spot cleaned and sanitized in particular. TV Remotes will have been sanitized and wrapped in protective covering prior to arrival.
All soft furnishings have been removed to aid deep-cleaning (apologies that rooms may vary from website pictures).
In your room your bed will be freshly made and clean towels left.
You will find a plastic waste bin and laundry bag for each night of your stay.
Each morning leave outside your room, a used waste bag (tied) to be disposed of and a laundry bag containing your wet towels.
Fresh towels will be left outside your room each day.
On the final day of your stay, please strip your bed and place the linen and used towels in the laundry bag.
These measures are aimed at protecting our employees.
A breakfast tray, ordered by text (menu in room) will be delivered to you at requested time.(Text: 07552 724926 / 07749 016766)
All Glasses, crockery and cutlery left in the room or provided with the breakfast tray will be washed in the dishwasher at highest setting. These may additionally wrapped to maintain sanitization before use.
Government Guidance: People staying in accommodation that have symptoms of COVID-19
If a guest is displaying signs of the COVID-19 virus while staying in overnight accommodation for a permitted reason, they should inform the accommodation provider, immediately self-isolate where they are to minimise any risk of transmission, and request a test.
If they are confirmed to have COVID-19, they should return home if they reasonably can.
They should use private transport but only drive themselves if they can do so safely.
If a guest cannot reasonably return home (for example because they are not well enough to travel or do not have the means to arrange transport), their circumstances should be discussed with an appropriate health care professional and, if necessary, the local authority.
Guests should follow government guidance on dealing with possible or confirmed coronavirus (COVID-19) infection.